What happens if my goods are damaged?

Please note your goods may not be covered for their full value in case of total or partial loss.

For your peace of mind we can arrange all-risk insurance cover for your shipments at a very competitive rate. Please contact our sales team This email address is being protected from spambots. You need JavaScript enabled to view it..

In the event of total or partial loss of cargo you are entitled to compensation according to IIFA standard trading conditions.

This cannot exceed 2 units of account per kilogram of gross weight short.

The unit of account is the Special Drawing Right (SDR) as defined by the International Monetary Fund.

Please click on the below link to find out about current exchange rate of SDR to the EURO